edit my amazon reviews

Product reviews on Amazon tin have a major touch on on the ownership decisions of potential customers. A production with a loftier number of product reviews can lead potential buyers to purchase with confidence while a scattering of negative reviews could leave that same buyer searching for another option. Understanding how to edit Amazon reviews is of import for both buyers and sellers on Amazon.

Related: How to use negative or funny Amazon reviews to drive more digital sales.

Editing Amazon Reviews every bit a Heir-apparent

At that place are a number of reasons why you might exist searching "how can I edit my Amazon reviews?" as an Amazon customer. You might desire to change a positive review to a neutral or negative review if something went wrong with your product shortly after you left a review on it. On the other manus, you might want to change a negative or neutral review to a positive one if a seller went above and beyond with great customer service to remedy your outcome.

Editing or deleting your review is easy from both your figurer or your mobile app:

Editing or deleting my Amazon review on the estimator

i. Once y'all are on Amazon'due south main folio, click on "Accounts & Lists" in the meridian right corner of the page.
ii. Under the "Ordering and shopping preferences" listing, select "Your Amazon profile".
3. On this page, you lot volition see all of your reviews listed under "Community Activity".
iv. Click on the three dots in the acme right corner of any of your reviews. This will prompt you to "Edit Review" or "Delete Review". Make your option, and your review will be deleted or you will be brought to the review folio where y'all can brand whatsoever edits yous would like.

Editing or deleting my Amazon review on a mobile device

1. Open the Amazon app on your smartphone or tablet.
2. Tap the three lines in the meridian left corner of the screen to open a menu and select "Your Account" from this menu.
iii. Select "Profile" from the "Personalized Content" department.
4. Navigate this page until you notice the "Community Activeness" department, which has all of your reviews listed underneath information technology. Tap the three dots in the top correct corner of the review yous want to edit or delete, and you lot will be prompted to do then.

Editing my Amazon reviews as a Seller

Editing Amazon Reviews as a Seller

Amazon goes to great lengths to protect the integrity of its product reviews. This means that as long as a review doesn't violate any of Amazon's community guidelines, it is unlikely that the site will agree to remove it. Amazon as well protects each client's right to leave honest and fair reviews and does not permit sellers to ask buyers to remove negative reviews.

These rules may leave you feeling powerless as an Amazon seller, only there are steps that y'all can take to mitigate the effects of negative reviews. Here are some important Practice'southward and Don'ts when it comes to combating negative reviews on Amazon as a seller.

A Do and a Don't When Handling Negative Amazon Reviews

Practise: Request removal by Amazon if the review violates community guidelines

In that location are certain instances in which a negative review will exist in violation of Amazon's community guidelines. In these instances, you tin can ask Amazon to remove the review, and customer service may do so upon reviewing it. Some review types that could be up for Amazon removal include:

  • Comments virtually competitive pricing found on Amazon or elsewhere.
  • Abusive content (profanity, harassment, etc)
  • Off-topic comments that aren't specifically nigh the product (including comments about the seller)
  • Reviews made by a competitor

If y'all believe that a negative review left on ane of your products falls into one of these categories or others listed as illegal nether Amazon's community guidelines, contact customer service to ask about having them removed.

automated request review button

DON'T: Enlist the assist of a third-party service promising to remove negative reviews

There are no shortcuts when information technology comes to handling negative reviews as a seller. Your main courses of activity are responding to the review and reporting potentially illegal product reviews to Amazon.

Some websites offer services that claim they can get negative reviews removed at a high success rate. These services fall nether the category of "if information technology sounds as well practiced to be true, information technology probably is". Nearly of these companies will break Amazon's rules and contact customers directly in an attempt to go them to remove or change their feedback. These practices could be traced back to you and result in major consequences, including products existence de-listed, withdrawal of selling privileges, and in some cases fifty-fifty legal action.

Become Ahead of the Next Negative Review With FeedbackWhiz's Review Management and Automatic Email Tools

When information technology comes downward to information technology, the best matter you lot can exercise for your business is to become ahead of the next potential bad review. The right Amazon feedback removal and review management tool will give you the power to create custom exclusionary lists so that a similar customer who *may* go out a negative review – such as a delayed bundle or a returned/reimbursed order – will not get a product review request from FeedbackWhiz's automatic email campaigns.

Negative product reviews are unfortunately a part of life on Amazon. Handle them with grace, learn from them constructive feedback, and keep offer great products and customer service to your customers. In the cease, if you practice things the right fashion, your positive reviews will far outweigh your negative ones.

(Editor'southward Note: This article on editing negative Amazon reviews was originally published on May iv, 2020. Information technology was updated on Dec 9, 2021.)